Data deletion instructions
How to delete data that HaatBot AI holds, for merchants who use HaatBot AI, for customers who messaged a Page that uses it, and for Facebook users.
If you are a merchant
- Open Dashboard → Channels and disconnect your Facebook Page, Instagram account and WhatsApp number. HaatBot AI stops receiving messages from them at once.
- Email support@haatbotai.com from your account email and ask us to delete your workspace.
- We delete the workspace's conversations, customer details, orders, catalog, photos and channel tokens, and email you when it is done.
- Payment records may be kept where the law requires it.
If you messaged a Page that uses HaatBot AI
Ask the Page to delete your conversation, or email support@haatbotai.com with the Page name and your phone number or Facebook name. We delete your messages, orders and contact details for that Page.
If you use Facebook
Go to Facebook Settings → Apps and Websites, find HaatBot AI and remove it. We then stop receiving data from your account. To delete data already received, follow the steps above.
What gets deleted
Messages, photos and voice notes, customer names, phone numbers and addresses, orders, products and access tokens for that workspace or Page.
Have questions? Contact us — support@haatbotai.com · Contact Page